PRIVATE COMPLAINT MEDIATION SERVICE (PCMS)

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What is Mediation?

Mediation is a process in which a neutral party (the mediator) helps disputing parties negotiate a mutually acceptable settlement to their dispute. The mediator's role in the hearing is to facilitate the negotiation process; the mediator does not impose settlements, issue orders or make judgments.

In the hearing, the mediator gives each party an opportunity to present his or her side of the dispute and asks each to offer opinions about acceptable solutions. The mediator helps the parties reach a settlement that is workable, specific and satisfactory to both.

 

PCMS LOCATION, PHONE NUMBER & SERVICE HOURS

 

Private Complaint Mediation Service
230 East Ninth Street
Cincinnati, OH 45202

Phone: (513) 946-3400


PCMS is located in downtown Cincinnati on the first floor of the W.H. Taft Center, Ninth and Sycamore Streets, near the Courthouse and the Justice Center. Click HERE for a local map and HERE for directions.

PCMS Intake staff is available to take complaints and schedule mediation hearings during the times listed below (excluding holidays). No appointment is necessary; complaints cannot be taken by phone.

Monday: 8:30 a.m. - 4:00 p.m  
Tuesday - Thursday: 8:30 a.m. - 7:30 p.m.  
Friday: 8:30 a.m. - 4:00 p.m.  
Saturday:* 8:30 a.m. - 12:00 p.m.  
*1st and 3rd Saturday of each month  

Mediation hearings for criminal misdemeanor complaints and small claims pre-file complaints are scheduled Tuesday through Thursday evenings and on Saturday mornings.

   

Services & Information:
 
MEDIATION OF CRIMINAL MISDEMEANOR DISPUTES
  Frequently Ask Questions
How Does PCMS Fit Into the Criminal Justice System?
PCMS Intake Process
What Happens if the Parties Reach a Settlement?
What if the Mediation Hearing is Unsuccessful?
Check Resolution Service for Businesses
Mediation Advantages
  
MEDIATION OF CIVIL DISPUTES
  Small Claims Pre-file Mediation
Day-of Trial Mediation
Rent Escrow Mediation
Accounts Receivable Mediation
Municipal Civil Cases
 
OTHER SERVICES PROVIDED BY PCMS
  

  

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