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What is Mediation?

Mediation is a process in which a neutral party (the mediator) helps disputing parties negotiate a mutually acceptable settlement to their dispute. The mediator's role in the hearing is to facilitate the negotiation process; the mediator does not impose settlements, issue orders or make judgments.

In the hearing, the mediator gives each party an opportunity to present his or her side of the dispute and asks each to offer opinions about acceptable solutions. The mediator helps the parties reach a settlement that is workable, specific and satisfactory to both.

PCMS LOCATION, PHONE NUMBER & SERVICE HOURS

PCMS is located in downtown Cincinnati on the first floor of the W.H. Taft Center, Ninth and Sycamore Streets, near the Courthouse and the Justice Center. Click HERE for a local map and HERE for directions.

PCMS Intake staff is available to take complaints and schedule mediation hearings during the times listed below (excluding holidays). No appointment is necessary; complaints cannot be taken by phone.

Mediation hearings for criminal misdemeanor complaints and small claims pre-file complaints are scheduled Tuesday through Thursday evenings and on Saturday mornings.

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