Hamilton County Reopens

Actions Hamilton County is Taking

UPDATED Tuesday, June 30, 2020:  On Monday, July 6th, the Todd B. Portune Center for County Government will reopen to the public. Many departments will maintain restricted access or enhanced social distancing protocols. Please check with each specific department prior to visiting for that department's requirements. As a reminder, many services can be performed online or by phone.

On March 23rd, the Director of the Ohio Department of Health issued a "Stay-At-Home" order, and last updated May 20. Read the order here.   As such, many County facilities are now closed to in-person transactions while departments focus on essential government functions.  Click here for a complete list of websites, phone numbers and social media for County departments.

The following steps are being taken by individual Hamilton County Offices in response to COVID-19. This page will be updated as new developments occur.


Departments

Hamilton County Administration

In response to the Stay-At-Home Order, Hamilton County Administration is continuing essential public functions while focusing on keeping employees and residents safe. Essential and nonessential employees who are able to work remotely are doing so. The Administration is in continual contact with Hamilton County Public Health and Hamilton County Emergency Management Agency and is updating jurisdictions virtually and updating the press and public with daily virtual press conferences.

 

Hamilton County Auditor

The County Administration Building will reopen to the public July 6th. For your health and safety, we strongly urge you to continue to use email at Dusty.Rhodes@fuse.net, by courier services, UPS, FedEx, US mail or by phone. Should you choose to come in to the office, please wear a mask. You will be asked to maintain proper physical distancing and may have to leave your documents for us to process.

Please use e-filing for all Transfers.  Go to www.simplifile.com to set up an account or call 800-460-5667.  Please check the Auditor’s website www.hamiltoncountyauditor.org for more information and updates.  Send all mail to Hamilton County Auditor, 138 East Court Street, Room 304, Cincinnati, Ohio 45202.

 

Hamilton County Board of County Commissioners (BOCC)

The BOCC activated a State of Emergency in the county to streamline purchasing policies to allow for a quicker response and open funding streams for State and Federal emergency funds. Commissioners are holding one public meeting a week on Thursdays at 1:00 p.m. and are urging the public to watch online via the County's YouTube Channel or on TV LIVE on Spectrum Cable Channel 4 and Cincinnati Bell Fioptics Channel 834.

 

Hamilton County Board of Elections

The Hamilton County Board of Elections Office will fully open to the public beginning Monday, June 22, 2020. Office hours are Monday-Friday 8am-4pm. There is a self-service station to complete Vote by Mail Applications and Voter Registration Forms. Please check out their website for updates or call 513-632-7000.

 

Hamilton County Coroner

The Hamilton County Coroner’s Office is closed to those with non-essential Coroner business. Families are encouraged to call 513-946-8700 (option #1) and speak with an investigator about their individual needs. Alternative body release procedures have been instituted and communicated to the local funeral home community. Those with specific body release questions should call the morgue directly at 513-946-8740. Alternative evidence submission procedures are in place and have been communicated to the law enforcement community. Those with specific evidence submission questions should call the laboratory directly at 513-946-8750.

 

Hamilton County Developmental Disabilities Services - Call 513-794-3300

Hamilton County DD Services serve many people who are especially vulnerable to a virus like COVID-19, so we have a responsibility to do everything we can to make sure we’re not putting people at risk. Read their response plan and what you can do to help.  You can also email them at contactus@hamiltondds.org

 

Hamilton County Engineer

The Hamilton County Engineer Eric Beck is urging the public to call 513-946-4250 with questions or concerns. 

For Tax Map Operations, please use  electronic filing via simplefile - https://simplifile.com/ or
Traditional postal services such as the US Post Office and various parcel carriers.

For Engineering Operations, please email contact through normal departmental contacts,  use the website contact page and information or use traditional postal services such as the US Post Office and various parcel carriers:
TODD B. PORTUNE CENTER FOR COUNTY GOVERNMENT
138 East Court Street, Room 700
Cincinnati, OH 45202

 

Hamilton County Department of Environmental Services

Environmental Services is open to the public. We request that office visitors make an appointment in advance by calling 513-946-7777.

Hamilton County Recycling and Solid Waste District continues to provide support for recycling and waste reduction, including webinars. Please visit their website at hamiltoncountyrecycles.org or call the Recycling Hotline at 513-946-7766.

The Southwest Ohio Air Quality Agency continues to provide daily Air Quality forecasts while maintaining its monitoring network and responding to critical air quality complaints. Residents may also find pollen and mold counts at southwestohioair.org.

Contact Environmental Services by phone at 513-946-7777.

 

Hamilton County Job and Family Services - Call 513-946-1000

Gov. Mike DeWine has urged all those doing business with JFS during the Covid-19 pandemic to conduct that business via phone, email or online. Here are some important ways to contact or do business with Hamilton County JFS: Phone: 513-946-1000 Fax: 513-946-1076 To apply for benefits: 1-844-640-OHIO (6446). 

There is also a new drop box outside of our main entrance for paperwork for any program (FAA, Child Care, Child Support) but not for payments. Please remember to include your name, DOB, SSN, and case number.

Public Assistance Programs
Call 1-844-640-6446 to apply, renew, or make changes for cash, food, or medical assistance. You may also visit www.benefits.ohio.gov - This site allows you to apply, renew, or make changes for cash, food, or medical assistance.
Fax your documents to (513) 946-1076 or drop off documents to the drop box located in front of our building at 222 E. Central Parkway.

Prevention Retention Contingency (PRC)
If you wish to apply for Prevention Retention Contingency (PRC) assistance, please apply on line at https://www.hcjfs.org/services/job-placement/prevention-retention-and-contingency-funds/

Job Search Assistance
For job-search assistance, please contact OhioMeansJobs at 946-7200, or visit https://jobseeker.ohiomeansjobs.monster.com/

Child Support
For child support related questions please contact our customer service call center at 946-7387 (SETS) or our online customer portal at: https://jfs.ohio.gov/ocs/custservwebportalwelcome2.stm

Child welfare
Child Abuse/Neglect – This is more critical now than ever as there are fewer eyes on kids.
24 hour hotline for child abuse or neglect contact: 241-KIDS (5437)
Inquiries about foster care and adoption contact: 632-6366 or visit our website at www.hckids.org
Active cases: please contact the assigned caseworker. Complaints or concerns on active cases contact: 946-2466

Adult Protective Services
APS investigates allegations of elder abuse, neglect, self-neglect and financial exploitation of those adults 60 and over in Hamilton County. Our hot line is 24 hours at 421.life (5433). Our fax number is 513-946-2260.

Pandemic child care
Essential workers may be eligible for pandemic child care. The essential list can be found at http://jfs.ohio.gov/CDC/ To enroll with a pandemic location, contact the selected provider and the provider will have forms to complete. There is a search function at the above website for pandemic locations.

View additional updates on the Job and Family Services website.

 

Hamilton County Law Library

The Law Library is currently closed to the public, but is operating online. See lawlibrary.hamiltoncountyohio.gov for more information.

 

Hamilton County Park District

The Hamilton County Park District is open for passive recreation, including trails, disc golf courses, private canoe/kayak access and private fishing access areas. The Motor Vehicle Permit is being waived to ensure parks are accessible for everyone.. Please check out their website for updates.

 

Hamilton County Mental Health and Recovery Services 

Consistent with the Ohio Governor DeWine Stay at Home order to restrict spread of the COVID-19, the Hamilton County Mental Health and Recovery Services office is closed until further notice. Staff, who are working remotely, check voicemail daily and can be contacted via email. Click here for staff contact information.

 

Hamilton County Planning + Development 

On Monday July 6th, the County Administration Building reopens to the public. However, the Planning + Development will be open to Public on Monday, July 13th. Those entering the building will be temperature screened and must wear a mask. Not all same day counter services will be available. We highly recommend you continue to interact with our office by mail, email, fax, telephone or courier services.

Building Inspections: Building permit applications can be downloaded and completed online at: https://www.hamiltoncountyohio.gov/government/departments/buildings_and_inspections.

P+D Drop-Off/Pick-up bins – Daily 8:00 am – 3:45 pm Clerk of Courts Downtown Title Office
Pick-up and Drop Off bins will be located inside the Clerk of Courts Title Office of our building (138 E. Court Street). Please enter from the Court Street side (officially marked as "Exit") and look for the bins inside the lobby. Please look for temporary signage on the door that now says Entrance in red. While we encourage our customers to mail materials and applications to our office using the address below, these bins will be available for a limited time (from 8:00am - 3:45pm) each day for your convenience. These bins will be monitored from behind glass doors by County staff. Please call (513) 946-4550 option 1 to speak to a permit specialist if you have any questions about submittal requirements.

Mailing Address:
HAMILTON COUNTY PLANNING + DEVELOPMENT
TODD B. PORTUNE CENTER FOR COUNTY GOVERNMENT
138 East Court Street, Room 801
Cincinnati, OH 45202

 

Hamilton County Prosecutor 

The Prosecutor's Office will be operating with reduced staff for the next 30 days.  They will maintain a receptionist at their main number 946-3000 during normal business hours Monday-Friday 8:00 a.m. – 4:00 p.m. Please check out the Prosecutor's website. Also, follow the Prosecutor on Facebook for updates.

 

Hamilton County Public Health 

HCPH is working with the Ohio Department of Health and the Centers for Disease Control and Prevention (CDC) to monitor and test for COVID19. We strongly recommend people purchase permits, birth and death certificates online. Visit www.hcph.org. However, should someone not have access to a computer, they are able to come to the lobby for the purchases. To ensure social distancing, when there is more than two parties in our lobby, they are given the option to wait in their car until their certificates or permit paperwork has been processed. They are then called so that they can pick up their completed paperwork.

 

Hamilton County Recorder - Call Numbers Below 

The Todd B. Portune Center for County Government, 138 East Court Street, Cincinnati, Ohio 45202 will open to the public Monday, July 6, 2020. Hamilton County Recorder Employees will be working from the office and are here to assist you, Monday thru Friday, 7:30 AM to 4:30 PM. The Recorder is reminding the public that Electronic Filing (or E-Filing) of deeds and other legal documents conveying property ownership is available in Hamilton County. This service is available to title companies, attorneys and other trusted entities through our service provider, Simplifile (call 800-460-5657 or visit their website at www.Simplifile.com to set up an account). 

Many documents are available online here: https://recordersoffice.hamilton-co.org/hcro-pdi/. No documents may be dropped off at the County Admin Building. Other options include mail UPS, Fed Ex, etc. 
Questions? Call 946-4588 or 946-4561 or visit www.recordersoffice.hamilton-co.org 

For the Copy Department, call 513-946-4575
For copy requests, email: recordersoffice@hamilton-co.org

 

Hamilton County Office of Reentry - Call 513-946-4304

The Reentry office will not see clients face-to-face at this time. All client engagement and referrals will take place via phone until further notice. Reentry staff will be available by phone to provide client support and accept referrals for service. If you need to refer a client or have a client that is in need of our services please call 513-946-4304 between the hours of 9:00am and 4:00pm Monday through Friday until further notice.

 

River City Correctional Center

Please view the River City Correctional Center website for updates on visitation and programs.

 

Hamilton County Sheriff - Call  513-946-6400  

Hamilton County Sheriff Jim Neil reports that beginning March 23, 2020 at 11:59 p.m., the Hamilton County Sheriff’s Office will enforce the “Stay At Home Order” issued by the Ohio Department of Health. The Sheriff is asking all citizens and businesses to comply with the order.  Keep up with the Sheriff via Facebook and Twitter.  Read the latest news on his press release page

 

Hamilton County Soil and Water - Call 513-772-7645

The Hamilton County Soil & Water Conservation District will close its office to the public on March 24, 2020, until further notice. The District will continue to operate and will be able to provide its full depth of services remotely via our website and phone.

 

Hamilton County Treasurer - Call 513-946-4800

The Treasurer is notifying the public that there are no deadlines for Real Estate Tax payments until 7/17/2020. Treasurer Robert A. Goering recommends that taxpayers make their real estate and monthly escrow (TOP) payments by mail or credit card and not in person. A drop box is located in the lobby of our building from 7:30 am to 4:00 pm Monday - Friday until the due date. Email county.treasurer@hamilton-co.org

 

Veterans Service Commission - Call 513-946-3300

The Hamilton County Veterans Service Commission is urging the public to call 513-946-3300. They are no longer conducting in-person meetings. Please call the general number or email through the website. 


Courts

Hamilton County Courts

In an effort to comply with the latest directives from the State of Ohio and to continue to take necessary measures to keep our staff and the public safe while providing essential services, effective immediately, access to the Courthouse will be limited to those who are conducting or are necessary to critical court proceedings: attorneys, witnesses, victims; law enforcement with search warrants; press; parties to critical court proceedings; no more than 2 immediate family members will be permitted to observe critical court proceedings.

The Hamilton County Municipal Court ordered that eviction hearings will resume beginning on June 8, 2020. The Court has also ordered that an affidavit must be filed in eviction matters to ensure compliance with the Cares Act filing requirement.

NEW Jury trials in Hamilton County will resume on July 13, 2020.

On June 17th, additional COVID-19 related court orders and information was amended, requiring health screens and facial coverings in order to access the Courthouse, Justice center, or 800 Broadway. Notable changes include requirements of face coverings for all entering the Courthouse, Justice Center and 800 Broadway accessing court services. You may also view the Hamilton County Courts website for more information.

 

Hamilton County Clerk of Courts

The Clerk of Courts is taking steps to protect courthouse employees and the public.  The Clerk has enhanced online services to reduce the need for visits to the courthouse. Please visit their website for online payments and filing options. 

Clerk of Courts Title Office: All title branches are closed to the public. Auto dealers, watercraft dealers, and mobile home dealers should contact the Clerks’ office at 513-946-4650 to process titles.

 

HAMILTON COUNTY DOMESTIC RELATIONS COURT

The Hamilton County Domestic Relations Court has taken many proactive steps to maintain essential functions while prioritizing access to justice and safety. For information, please call 513-946-9000 or visit our website at https://www.hamiltoncountyohio.gov/government/courts/court_of_domestic_relations.

 

Hamilton County Juvenile Court

For updates on Juvenile Court, check out their website or call 513-946-9375 for questions regarding 800 Broadway. For questions related to the Hamilton County Juvenile Court Youth Center, call 513-946-2623

 

Hamilton County Probate Court

NEW Effective 6/22/2020, the Hamilton County Probate Court will begin to reopen access to the Magistrates’ offices for questions or approvals and the Assignment Desk on the 10th floor under certain guidelines.

The Accounts Department will remain closed to in-person reviews at this time. Please continue to leave all accounts in the basket on the information counter. There will be no access to the Magistrates’ lobby without first stopping at the Information Counter for the review of documents that need to be presented to a Magistrate. Only upon the Clerk’s approval can you enter the Magistrates’ lobby. No one is allowed to access the Magistrates without wearing a mask or facial covering. Only 4 individuals are allowed in a Magistrates’ office at any one time. Chairs have been set up in the lobby and the Magistrates’ offices to ensure social distancing.You may view the Administrative Order here. Please review our local rules and website for online, fax and mail options to make Court filings. Visit our website at www.probatect.org to attain necessary Court forms, Court Records, and make payments through our Cashier's Office. 

Effective June 4, 2020 the REVISED MARRIAGE LICENSE PROCESS caused by the COVID-19 health crisis will end. At this time, the marriage license process will return to normal operations. As of June 1, 2020, the Court officially opened for same-day in-person applications and license issuance. Visit https://www.probatect.org/marriage-license/marriage-licence-process for details. If you have any questions about this process, please feel free to contact Marriage License Clerks at 513-946-3564.

 

Posted on 03/24/2020